FAQS


Artwork Questions

We prefer art to be submitted in .ai, .eps, or .pdf. If the art submitted is a .jpeg, .png, or is otherwise not editable, it may require an additional fee to have the art redrawn.

Production Questions

Standard production times are 7-10 business days from the time that an order is sent to the factory. Shipping time is factored separately, depending on the location of the factory and your destination.

If you order apparel, the apparel is often sent from a warehouse to a screen printer and then to your location. This allows us to put your logo on the garment that you like best, rather than forcing you to choose from a small selection. Keep in mind that this increases the production time on the product and has an effect on how long it takes for the product to arrive. If you need the product in a hurry, coordinate that openly with your Signet® account team.

If you order an inventoried item from one of our company store programs, and that item is in stock, it will ship the same business day if the order is placed before 5pm.


Orders and Pricing

Minimum order quantity varies by product and there is no industry standard.

Quantity is most often determined by the factory based on how the product is decorated and how the decorating machine is designed to print.


Payment, Credit, and Sales Tax

We accept Visa, MasterCard, Discover and American Express credit cards.

Payment terms are extended on a case-by-case basis, pending successful credit approval by Finance, and must be set up in advance of order placement.


Shipping and Delivery

Our products ship directly from the factory where they are manufactured and most factories are a three day ground ship from TN.

If you are ordering a warehoused product is pre-decorated and in-stock, your order will ship the same business day, if the order is placed before 5pm.

Artwork Questions

We prefer art to be submitted in .ai, .eps, or .pdf. If the art submitted is a .jpeg, .png, or is otherwise not editable, it may require an additional fee to have the art redrawn.

Production Questions

Standard production times are 7-10 business days from the time that an order is sent to the factory. Shipping time is factored separately, depending on the location of the factory and your destination.

If you order apparel, the apparel is often sent from a warehouse to a screen printer and then to your location. This allows us to put your logo on the garment that you like best, rather than forcing you to choose from a small selection. Keep in mind that this increases the production time on the product and has an effect on how long it takes for the product to arrive. If you need the product in a hurry, coordinate that openly with your Signet® account team.

If you order an inventoried item from one of our company store programs, and that item is in stock, it will ship the same business day if the order is placed before 5pm.


Orders and Pricing

Minimum order quantity varies by product and there is no industry standard.

Quantity is most often determined by the factory based on how the product is decorated and how the decorating machine is designed to print.


Payment, Credit, and Sales Tax

We accept Visa, MasterCard, Discover and American Express credit cards.

Payment terms are extended on a case-by-case basis, pending successful credit approval by Finance, and must be set up in advance of order placement.


Shipping and Delivery

Our products ship directly from the factory where they are manufactured and most factories are a three day ground ship from TN.

If you are ordering a warehoused product is pre-decorated and in-stock, your order will ship the same business day, if the order is placed before 5pm.

Artwork Questions

We prefer art to be submitted in .ai, .eps, or .pdf. If the art submitted is a .jpeg, .png, or is otherwise not editable, it may require an additional fee to have the art redrawn.

Production Questions

Standard production times are 7-10 business days from the time that an order is sent to the factory. Shipping time is factored separately, depending on the location of the factory and your destination.

If you order apparel, the apparel is often sent from a warehouse to a screen printer and then to your location. This allows us to put your logo on the garment that you like best, rather than forcing you to choose from a small selection. Keep in mind that this increases the production time on the product and has an effect on how long it takes for the product to arrive. If you need the product in a hurry, coordinate that openly with your Signet® account team.

If you order an inventoried item from one of our company store programs, and that item is in stock, it will ship the same business day if the order is placed before 5pm.


Orders and Pricing

Minimum order quantity varies by product and there is no industry standard.

Quantity is most often determined by the factory based on how the product is decorated and how the decorating machine is designed to print.


Payment, Credit, and Sales Tax

We accept Visa, MasterCard, Discover and American Express credit cards.

Payment terms are extended on a case-by-case basis, pending successful credit approval by Finance, and must be set up in advance of order placement.


Shipping and Delivery

Our products ship directly from the factory where they are manufactured and most factories are a three day ground ship from TN.

If you are ordering a warehoused product is pre-decorated and in-stock, your order will ship the same business day, if the order is placed before 5pm.


IT'S TIME FOR SOME FRESH IDEAS.

Explore thousands of cool promotional products that will help your company stand out from the crowd!

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IT'S TIME FOR SOME FRESH IDEAS.

Explore thousands of cool promotional products that will help your company stand out from the crowd!

VIEW CATALOG

Sign up and be the first to know about innovative new products, news and tips for promoting your brand.


Sign up and be the first to know about innovative new products, news and tips for promoting your brand.

    

Sign up and be the first to know about innovative new products, news and tips for promoting your brand.