Privacy Policy
Signet, Inc. respects your privacy and is committed to protect the personal information that you share with us. Our privacy policy is clear: We will collect no personal information about you when you visit our Website unless you choose to provide that information to us.
Generally, you can browse anonymously through our Website without providing any information about yourself. When we do need your personal information to provide services that you request, this policy governs our use of your personal data.
Collection of Non-Personal Information
"Non-personal information" is data about usage and service operation that is not associated with a specific personal identity. Signet, Inc. collects and analyzes non-personal information to evaluate how visitors use our Websites.
If you do nothing during your visit but browse through the Website, read pages, or download content, we will gather and store certain information about your visit. This information does not identify you personally. We will automatically collect and store only the following information about your visit:
- The Internet domain (for example, "xcompany.com") and the IP address (a number automatically assigned to your computer whenever you are surfing the Web) from which you access our Website
- The type of browser and operating system used to access our site
- The date and time you access our site
- The pages you visit
- If you linked to our Website from another Website, the address of the Website that sent you to us
Collection of Personal Information
"Personal Information" is data associated with your name or identity. Signet, Inc. uses personal information to order and ship products that you request, to understand your needs and interests, and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with us.
If you choose to provide us with personal information by sending us an e-mail, or by filling out a form with your personal information and submitting it through our Website, we will use that information to respond to your message, and to help us provide you with information that you request. If you submit your resume through our corporate Website, we use your personal information only in considering your application for employment.
On certain Signet, Inc. Websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for employment with us. The types of personal information you provide to us may include name, mailing address, shipping address, billing address, phone number, e-mail address, user IDs and passwords, billing and transaction information, payment card information, contact preferences, educational and employment background, and job interest data. Users can control their marketing opt- in/out via their online account details or by using the unsubscribe link included in marketing email communications. If this policy changes, the updated policy will be posted on all Signet, Inc. Websites.
We may also provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys is completely voluntary and you, therefore, have a choice of whether or not to disclose this information. The requested information typically includes contact information (such as email address or phone number), and demographic information (such as zip code).
If you choose to use our Email Product function to share product details with yourself or a friend or colleague, we will ask you for the recipient's name and email address. We will automatically send the recipient a one-time email with that shared product information. Signet, Inc. does not store this information.
We take seriously the trust you place in us. Signet, Inc. will never sell, rent or lease your personal information to others.
Cookies & Tracking Technology
Like many Websites, Signet, Inc. uses "cookies." A cookie is a small data file that certain Websites write to your hard drive when you visit them. When you first connect to our site, the cookie identifies your browser with a unique random number. A cookie can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
Cookies help us understand which parts of our Websites are the most popular, where our visitors are going, what they search for, and how long they spend there. We use cookies to study traffic patterns on our Websites so we can continuously improve the Websites and increase Website performance.
We use Google Analytics on some of our Websites. For more information on how to opt out of our use of Google Analytics and our use of its Advertising Features visit https://tools.google.com/dlpage/gaoptout and https://www.google.com/safetycenter/tools/#!#manage-your-ads-preferences
If you prefer not to receive cookies while browsing our Website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Signet, Inc.'s Websites should you do so.
How We Use Information Collected
Signet, Inc. uses your personal information to provide you with the services you have requested, and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate directly with you, to provide customer service (for example, sending order tracking information), to update you on our services, and to personalize our Website.
Payment card information is used only for payment processing and fraud prevention through the PayPal Payflow Pro payment gateway. Payment card information and sensitive personal data are not used for any other purpose and will not be stored on a Signet, Inc. Website server or kept longer than necessary for providing the services, unless you specifically request us to retain your payment card information for future purchases.
Non-personal data is aggregated for reporting about Signet, Inc. Website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Information Sharing & Disclosure
Signet, Inc. will not sell, rent or lease your personal information to others. Signet, Inc. will not share your personal information with third parties, except in responding to your requests for products and services. Signet, Inc. shares customer information across Signet-owned subsidiaries and companies working on our behalf, but only as described above in "How we use information collected."
Signet, Inc. may use third party service providers and suppliers to deliver complete products, services and customer solutions, as described above in "How we use information collected." Suppliers and Service providers are required to keep confidential the information received on behalf of Signet, Inc., and may not use it for any purpose other than to carry out the services they are providing for Signet, Inc.
Inside Signet, Inc., your personal information is stored in controlled servers with limited access. Your personal information is never shared outside Signet, Inc. We will only send your personal information to other companies or people under the following circumstances:
- To provide a product or service you have requested (for example, engraving customized products) provided by a third-party supplier/manufacturer
- When we are required to do so by law, or in urgent circumstances, to protect personal safety, the public, or our Website. This includes, but is not limited to, emails and other documents sent to our attention
Your Ability to Review your Account Information
Signet, Inc. strives to keep your personal information accurate. We will provide you with access to your personal information, including making all reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
Security of your Personal Information
Signet, Inc. is committed to protecting the security of your personal information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Signet, Inc. has in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Your account information is password-protected for your privacy and security. We store the personal information you provide in computer servers with limited access, located in controlled facilities. We use 128-bit Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as payment card information. SSL encryption is designed to make the information unreadable by anyone but us.
Payment card numbers are used only for processing payment through the PayPal Payflow Pro payment gateway and are not used for other purposes and are not stored on any Signet, Inc Website servers. While we strive to protect your personal information, we urge you to take every precaution to protect your personal data when you are on the Internet. We recommend that you change your passwords often and use a combination of letters and numbers.
Children and Privacy
Signet, Inc. is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Our Websites do not target and are not intended to attract children under the age of 13. Signet, Inc. does not knowingly solicit personal information from children under the age of 13 nor send them requests for personal information.
Links to Third Party Websites
Signet, Inc. may provide links to third-party Websites for your convenience and information. If you access those links, you will leave the Signet, Inc. Website. Signet, Inc. does not control those sites nor their privacy practices.
We do not endorse or make any representations about third-party Websites. The personal data you choose to give to unrelated third parties is not covered by the Signet, Inc. Privacy policy. We encourage you to review the privacy policy of any company before submitting your personal information.
User Access and Choice
You may elect to have your personal information completely removed from the Signet, Inc. marketing database by e-mailing us at sales@gosignet.com with your request.
If you wish to access, correct, update or remove any personal information about you that may be in our records, please send us e-mail at sales@gosignet.com with the details of your request, or where applicable, you may update this information within your online account. Please do not send us any confidential information via email. If you need to discuss confidential information, please contact Customer Care at 800-654-3889 to make appropriate arrangements for submitting confidential information.
We will retain your personal information for as long as your account is active, or as needed to provide you services. In addition, we will retain and use your personal information as necessary to comply with our legal, compliance, and audit obligations.
On a rare occasion, we may send you service related email announcements when it is necessary to do so. For instance, we may send notification of changes to our Privacy policy when material changes are made. You do not have an option to opt out of these emails, which are not promotional in nature.
Social Media Connections
Some of our Websites may include Social Media page links. If you click the link to visit a particular Social Media page, you are leaving the Signet, Inc. Website and the Social Media page is governed by the privacy policy of the company providing that Social Media page. Please refer to those specific Social Media sites to review the applicable privacy policy.
Changes to this Policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions and Contact Information
We value your opinions. If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at sales@gosignet.com.